Tag Archives: performance review

Hey Accenture, I don’t balance my checkbook

28 Jul

  
I don’t document a formal budget or balance a checkbook. I accept there’s risk and potential benefits I’m leaving on the table, but the return doesn’t merit the investment for me, personally. And, I have other habits that ensure things are within control and that the jobs of a budget and checkbook get done. 

Accenture is making news lately by abolishing performance reviews. No judgment there, but it’s only part of the story. I’m sure there is a countermeasure for how the organization ensures people are aligned at scale (e.g., how strategy is broken down to individual goals, actuals vs. planned are reviewed and responded to, feedback is provided and lessons learned about strengths to extend and things to change are identified, accountability and recognition/rewards are dealt to reinforce behavior). Is it responsible to make all this noise without ever discussing how the purpose and outcomes of performance management are being accomplished? I am, though, intrigued to learn what they’re changing to and how it accomplishes the jobs to be done. 

Many of you are thinking,
“…we have reviews and don’t accomplish any of these things”

…Or, “that’s not why we have reviews.”

If you’re cheering for reviews to be abolished it’s likely because you view them as illegitimate. You manage to cope and don’t see the point…for your team. However, as someone who has gone into a few companies that didn’t have performance management, I can tell you this wasn’t terribly functional or effective either. And, the people didn’t like it…because the jobs weren’t getting done. 

Where’s the rest of the story?

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My Recent HCI Webcast – Making Performance Management Less Dreadful

3 Feb

In December, Cornerstone OnDemand and the Human Capital Institute invited me to share my views on how to make performance management less painful and more effective.

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